Our enquiry concerned limestone paving, some of which had become quite dark. Elephant explained the proposed cleaning method after checking the surface and joints.

We accepted the quotation and the work was completed as agreed. The appearance is considerably improved, without any suggestion beforehand that years of wear would disappear. I found the advice measured and the arrangements efficient. We would be comfortable using the company again.

Ashley pointed out the loose bits of pointing before starting, so we knew what needed separate attention. Appreciated having that explained instead of assuming a clean would sort everything.

I asked about sealing and was given the information without any pressure to add it. We settled on cleaning alone for the present.

That has improved the appearance sufficiently for us, and the quotation reflected precisely what we chose. A sensible approach, which I appreciated.

Those pale slabs were hiding under there all along. Absolutely delighted with the difference.

Thank you for being so pleasant while you were here. I find it difficult to tackle the patio myself now and was grateful to have it cleaned without being left another job afterwards.

Only a little paved corner, barely room for our table and chairs, but they gave it proper attention. Looks inviting again now.

The price was fair and arranging the visit didn't take much effort.

Booked after seeing the result at my sister's house. Our patio is different from hers, so I was pleased they looked at ours properly rather than assuming the same approach.

Some stubborn marks needed further treatment, which was explained in the quote. The finished result is good. I've put the chairs back and stopped finding excuses to avoid the garden, though I still need to do something about the fence.

Our garden gets a lot of fallen leaves and I'd been letting them sit on the slabs too long. The clean has dealt with the build-up and Ashley gave me useful advice about keeping on top of it.

Nothing complicated or expensive. I know the shaded bit will need watching, but it looks considerably better now and I'm determined to make more effort.

The paving outside our doors was letting the garden down. It's cleaned up beautifully, particularly the lighter slabs which had almost disappeared under the dirt.

Glad we spent the money on this before buying anything new.

We'd inherited the patio with the house and weren't sure what the stone was. Elephant checked it before recommending the clean.

That reassured me because I'd been reluctant to put any shop-bought product on it. The colours are showing through nicely now.

No problems. They came when arranged and I showed them the outside tap and access round the side.

I was working in the shed for most of it so didn't watch every stage. Had a look when they'd finished and the slabs were clean right up to the borders. The mess had been cleared away as well. Paid the agreed amount and would use them again.

Ash gave a clear explanation of the extra treatment proposed for the black spots. I could see what was included before accepting the quote.

The improvement is substantial, although a few marks remain. I consider it a fair result.

The joints were my main concern because parts of the pointing had started to crumble. They inspected those areas before agreeing how to proceed, and made clear which defects cleaning wouldn't fix.

I was comfortable with that. The wash has freshened up the slabs considerably, while the joint repairs remain a separate job. Clear advice and a satisfactory result.

Moved a planter and found a pale square surrounded by what I can only describe as years of laziness. That prompted the booking.

The paving is much more consistent now and looks good with the pots spread out differently. Nice to have the choice of where to put things without covering stains. The team were pleasant while they were here and cleared away the mess. I've promised myself I'll sweep it more often, which may or may not last.

Our limestone was expensive when we laid it, which is probably why I was so nervous about having somebody clean it. Ash took the questions seriously and explained how the stone affected the choice of cleaner.

That helped me make up my mind. The colour looks much fresher now, particularly on the slabs that had become dark around the pots. I wish I'd asked for advice sooner instead of avoiding the job.